Policy
Interlibrary Loan is a service through which members of the James Madison University community may obtain material that is not available in JMU Libraries collections. This service is limited to James Madison University faculty, students, and staff. All non-JMU users, including those with library-issued borrower cards, should contact their local public library, workplace library, or other appropriate institution to obtain Interlibrary Loan service.
Once an ILL request has been placed by a patron, it cannot be transferred to any other ILL user account.
Submitting Requests
Requests will only be accepted through the James Madison University Interlibrary Loan Office through the Interlibrary Loan System, online at https://illiad.lib.jmu.edu/illiad/.
When requesting material via Interlibrary Loan, please take care to complete all fields as accurately and completely as possible. Avoid using abbreviations and include the source of the citation in case the Interlibrary Loan staff needs to locate additional information to fulfill the request.
If you need a specific format (for example, print instead of microfilm or electronic), please note that need in your request. Interlibrary Loan staff will try to borrow the format you need and will contact you if the preferred format is unavailable through ILL.
Picking up Requested Material
Items designated as "IN LIBRARY USE ONLY" will be held at the circulation desk for use in Rose Library. Other items requested by faculty and staff can be delivered directly to a campus mailbox. (Be sure to choose this option in your user preferences.) For all other patrons, you or an authorized user designated in your ILL Account can pick up your materials from your chosen delivery location:
- JMU Library Express - 1050 S. Main St. front desk
- Music Library - Music Building Room B59
- Rose Library - Ask the Library Desk main lobby
- Memorial Hall ETMC (Educational Technology Media Center) Room 7260
Books received via Interlibrary Loan are intended for individual research use and cannot be placed on reserve.
All books must be returned to the circulation desk on or before the date they are due (see bookstrap) unless they are eligible for renewal. (Lenders have the option to "recall" a book before the due date if it is needed by one of their own patrons.)